Terms & Conditions.
In the following terms & conditions “the creator” shall mean Todd Roper trading as T.Visual. “The client(s)” shall be those persons commissioning the creator including any affiliates. It is mutually agreed that the following terms of agreement form an integral part of booking the creator and cannot be varied in any way by the client(s) unless such conditions are expressly agreed by the creator in writing. By booking with the creator you agree to the below Terms and Conditions.
Please note: By booking a T.Visual service, you automatically agree to these terms and conditions. If you wish to discuss the agreement, please contact Todd Roper.
1. Bookings
1.1 A payment agreement will be discussed at the time of booking in order to reserve and secure the date & time of the service unless otherwise confirmed by Todd Roper - T.Visual in writing. This is part of the booking process and will be logged for future notice.
1.2 A deposit amount may be stated in your booking request acknowledgement email, if this option has been agreed to. Payment must be paid by bank transfer and will be stated in invoice.
1.3 All deliverables are subject to a 1-2 week post processing time unless otherwise agreed by Todd Roper - T.Visual.
2. Payments
2.1 Balances owed for T.Visual services must be paid in full upon receipt of invoice. Invoice will be issued alongside deliverables upon which any outstanding monies will be owed immediately.
2.2 Payment for all extra items ordered must be made at the time of ordering. Prices for prints, copyright release and digital copies are available upon request.
2.3 T.Visual reserves the right to cancel any bookings without notice if the required deposit is not paid within the 7 day period, unless agreed otherwise in writing.
2.4 If payment is not received within 30 days of the invoice due date then a 10% increase will be added to the initial invoice. This will continue to increase for every 30 days past the stated due date.
3. Prices
3.1 All charges and additional services specified during the contact period between client(s) and Todd Roper - T.Visual will be priced up and quoted for and agreed upon before confirming the booking.
4. Display & Publishing
4.1 The client(s) hereby allow(s) T.Visual and associates to display any photograph / video / graphics covered by this contract and to generally promote the business in all forms of media platforms including digital, print and social media.
5. Licence, Coverage & Reproduction
5.1 Photographs/videos taken during the course of the session/event will be at the discretion of the creator although every effort will be made to comply with the clients requirements.
5.2 The creator shall be granted artistic license in relation to the poses photographed/videoed and the locations used. The creator’s judgement regarding these matters shall be deemed correct.
5.3 When attending events the creator shall endeavour to photograph/video all individuals as requested by the client(s) at some point, but no responsibility will be taken by the creator on the occasion of leaving somebody out.
5.4 At certain venues, the creator’s movements are sometimes restricted by the official in charge. The area from which the creator is able to cover the event may not be the creator’s choice and the creator cannot accept responsibility for any obstructed view should this be the case.
5.5 Although all equipment is checked regularly and reasonable steps are taken to ensure backup equipment is available, the creator will not be responsible for photographs/videos that are not produced due to technical failure.
5.6 Upon the unlikely event of a mass loss of data or file corruption the creator can only accept liability to return all payment made as a result of the booking.
6. Creative Licence
6.1 The entire copyright and intellectual property of all media materials created by or for the creator shall vest in and be retained by the creator at all times unless directly purchased from the creator.
6.2 T.Visual shall be granted creative and artistic licence in relation to the choice of locations and poses used. T.Visual’s judgement on photographic style and the number of photographs/videos taken shall be deemed correct.
6.3 Some photographs/videos may not be possible due to changes of the weather and the availability and willingness of subjects. T.Visual will do their best to honour requested photographs but do not undertake to guarantee any specific picture nor incorporate any specific background, location or group arrangement.
7. Obstructions & Limitations
7.1 The Client(s) must agree to give the creator full precedence over any event attendees in order to capture the images/content required for the service provided.
7.2 The creator cannot be held liable for a lack of images/content due to the obstruction of other persons or lack of persons attending event.
7.3 The creator may at times be limited by venue management as to what can and cannot be done. The client must accept that the creator will work to be best of their ability, however is not liable for lack of images/content due to limitations put in place by venue management.
7.4 It is advised that the client(s) make themselves aware of any limitations that may be put in the creator's way and advise the creator prior to the day.
8. Cancellations
8.1 If cancellations are made 4 weeks before the booked date, all monies will be refunded including the deposit.
8.2 If cancellations are made 2 weeks before the booked date, all monies will be refunded excluding the deposit.
8.3 If cancellations are made 1 week before the booked date, a 50% 'service price' or cancellation fee based on the amount of the booking price agreed is due & deposit is non-refundable.
8.4 Any "add on" services e.g printing will be refunded at the discretion of T.Visual.
8.5 All booking cancellations must be made in writing to Todd Roper - T.Visual.
These terms and conditions may need updating at any time. If this occurs after your booking has been taken, however before your service has been provided you will be notified in writing. If you do not agree to the new Terms & Conditions you have 7 days from the date the email was sent to contact T.Visual to discuss the amendments. If you do not contact T.Visual within 7 days of being notified you will be legally bound by the changes.
9. Storage of Media
9.1 The clients media will be held on the creator’s personal storage for 1 month after the initial digital transfer, the client should take the necessary steps to store and duplicate any media to avoid any loss of materials.
9.2 The creator has the right to delete any files remaining after the 1 month grace period.
9.3 The creator will not be responsible for the client losing any material.